At GRVL, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “App”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not use the App.
1. Information We Collect
We collect several types of information to provide and improve our services:
a. Personal Information
- Name, email address, phone number
- Account credentials
- Payment information (where applicable)
b. Usage Data
- Device information (e.g., IP address)
- Geolocation data (with permission)
c. Trip and Travel Data
- Trip details (destinations, dates, preferences)
- Shared itineraries and bookings
- Photos or media uploads (optional)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain GRVL and its features
- Process bookings and payments
- Communicate with you (e.g., customer support, updates)
- Improve the App through analytics and user feedback
- Enforce our Terms of Service and prevent fraud
3. Sharing Your Information
We do not sell your personal data. We may share your data with:
- Trusted third-party service providers for payment processing, analytics, or hosting
- Partners or vendors involved in delivering your travel bookings
- Law enforcement or regulatory bodies when required by law
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw your consent where processing is based on consent
- Object to certain processing activities
- Export your data in a readable format
To exercise these rights, contact us at support@grvl.ai.
6. Security of Your Information
We implement industry-standard technical and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
GRVL is not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top. We encourage you to review this policy regularly to stay informed.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: